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The following Frequently Asked Questions have been prepared to help answer questions you may have about your 2016 Shanghai International Marathon race experience.

Check here for the general A & Q for your reference.

  • Do you offer just the entry?

    Yes, and we are the official portal for international runners.

  • What is included in the registration fee?

    Each participant's registration includes a commemorative shirt, race bib and medal or medallion.

  • How do I know that I'm registered?

    Once your registration has been processed, you will receive a confirmation email from Active.com. This email serves as your only registration confirmation.

  • Is this race walker-friendly?

    Yes, Shanghai International Marathon is walker-friendly, as long as the walker is able to maintain the minimum pacing requirement for the race they want to participate.

  • Is there a pacing requirement for the race?

    Yes. Please visit the Pacing Requirements section in the Runner Info page for more details.

  • What happens if I can't keep up with the pacing requirement?

    Anyone who is not able to maintain the pace might be picked up and transported to the destination at any point along the course.

  • Is bag check available for 2016 Shanghai International Marathon?

    Yes. Please visit the Runner Info page of the individual event weekend for more information.

  • What is included on my personalized bib?

    Your personalized bib will include your first name and your race number for Shanghai International Marathon.

  • Am I allowed to wear a costume in 2016 Shanghai International Marathon?

    Yes, but your costumes are not supposed to pose any threat to other ruuners' safety. If your costume seems offensive or agressive to others, we reserve the right to either ask you to change an appropriate outfit or sadly disqualify you from the event.

  • Can I use headphones while racing?

    Yes you can, but you are not encouraged to do so. Because the audio messages will be played throughout the course to ensure the safety of all runners.

  • Are there any other restrictions I should know about?

    Yes, additional restrictions may be applied on an event-by-event basis. Please review the "Safety" information in the Runner Information page of the event you are interested in.

  • Will the race be cancelled or postponed due to weather?

    All 2016 Shanghai International Marathon will be held even the weather changes, except in the case of lightning. Please see the "Safety" information on the Runners Information page of the event you are interested in.

  • Can I get a refund on my race entry?

    Entry fees for Shanghai International Marathon are non-refundable.

  • Can I bring family and friends?

    Of course. The event consumes a small portion of the time spent during your trip. There is always sightseeing and general activities that appeal to all travelers. You can also make that special trip with a parent.

  • I want to travel to a fun destination marathon but I plan to go solo. Is Marathon Tours the right option for me?

    Absolutely! We take the hassle out of travel and provide the memorable and safe experience that is achieved by traveling with like-minded, adventure-seeking runners. It's fun seeing the sights and run the run with a group. If you prefer double occupancy packages but are traveling alone, ask us to see if there is a single traveler that can share a room.

  • Can I use my frequent flyer air tickets?

    Many of our travelers use their miles. In that case, we just offer the land package.

  • Can you customize a package for me?

    CTS sports is a full-service travel agency. We can customize your travel arrangements according to your specific requirements to any international event. We can also help you with domestic travel and travel that is not associated with a marathon event.

  • I am a first-time marathoner. Do you accept first-timers on your trips?

    Of course. Many runners like the thrill of running their first marathon in some exotic location.

  • I only run half-marathons or 10Ks. Do you offer non-marathon trips?

    Many events offer shorter events in addition to the marathon. Running shorter distances are even more fun when you are on vacation and the shoter distances are popular with the "supporters" on the trip.

We are available via phone and email to answer any questions that you may have.

Phone: +86 10 5710 3027

Email: enquiry@runacrosschina.cn

Destination websiter

Tel: +86 10 8562 9591Fax: +86 10 8562 7322E-mail: info@runacrosschina.cn

Address:No. 2012 Suites, 2nd Floor, Irena, 3rd Stands, Beijing workers' Stadium, Chaoyang District P.R China 100020

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